Question 1

Can I cancel my subscription at any time?

Accepted Answer

Yes! You can cancel your Fluum subscription anytime from your account settings. Your plan will remain active until the end of your billing cycle, and you won't be charged for the next period.

Question 2

Can I change my plan later?

Accepted Answer

Absolutely! You can upgrade or downgrade your plan anytime. Upgrades take effect immediately, while downgrades apply at the end of your current billing cycle.

Question 3

Do I need to commit to anything with your plans?

Accepted Answer

Not at all! You are welcome to try our plans free of charge for 14 days, no hidden fees, no commitments. You can upgrade anytime after the end of the trial to continue to use your preferred features when you're ready.

Question 4

What does "unlimited warm leads" mean?

Accepted Answer

You can browse and explore unlimited warm leads that align with your ICP and business criteria.

Your plan only limits how many new prospects you choose to contact each month (not how many you can discover) giving you a continuous flow of new opportunities.

Question 5

Are there any payment processing fees?

Accepted Answer

Yes, payment processing fees are charged by Stripe to cover transaction handling and payouts to your Stripe Connect account:

Grow Plan: 1.9% + $0.30 per transaction
Pro Plan: 1.9% + $0.30 per transaction

Question 6

Is there a discount for annual subscriptions?

Accepted Answer

Yes! Get 2 FREE months when you choose an annual plan instead of monthly billing.

Question 7

What support is included?

Accepted Answer

Grow Plan: 24/7 support, free switching & data transfer (in 48h).
Pro Plan: everything included in Grow plus VIP phone and video support.

Question 8

How does Fluum find warm leads on Instagram?

Accepted Answer

Fluum uses AI to analyse public Instagram activity and surface profiles that match your Ideal Customer Profile.

By reviewing relevance, engagement patterns, and recent activity, Fluum highlights warm prospects who are more likely to be interested in your services without exposing or storing any private data.

Question 9

How many clients can I import with the Grow or Pro plan?

Accepted Answer

You can import an unlimited number of clients via CSV or Excelfile. Our dedicated onboarding team is here to support you every step of the way.

Question 10

How do I join the Fluum Community?

Accepted Answer

As a Fluum member, you'll be invited to join our private group, where we regularly share tickets to educational webinars, industry networking events, and interactive pitch practice sessions. It's a vibrant community that supports your professional growth and helps you connect with like-minded innovators.

Question 11

How can I transfer appointments and services from my current booking software or CRM?

Accepted Answer

We know setting up your booking software or CRM can be time-consuming. To make things easier, we offer a complimentary data transfer when you sign up. We'll transfer all your appointments, clients, notes, and more from pen and paper or another software, free of charge if you are on the GROW or PRO plan.

Question 12

Can I use Fluum for outreach on Instagram?

Accepted Answer

**Yes.** Fluum generates a personalised first DM for each prospect, tailored to their niche and public activity, so you can start conversations in a natural and authentic way.

You can copy-paste the message into Instagram, send it manually, and track replies and follow-ups directly inside Fluum.

Question 13

How does Fluum qualify leads?

Accepted Answer

Fluum uses multi-layered relevance filters based on your business type, target audience, ICP profiles, and recent engagement signals.

This helps prioritise high-intent, high-fit prospects so you focus your time on people who are more likely to convert.

	Grow $33 Start your 14 Days Free Trial	Pro $99 Try All Features

Unlimited warm leads
Unlimited warm leads
100 new prospects per month
100 new prospects per month
Smart lead scoring
Smart lead scoring
AI-powered outreach DMs
AI-powered outreach DMs
Unlimited ICP profiles
Unlimited ICP profiles
Unlimited intent signals
Unlimited intent signals
Lead tracker CRM
Lead tracker CRM

Pricing plans built for independents.

For coaches, consultants and creatives who want growth.

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Coaches, consultants and creatives use Fluum to run clients, sell services, and grow their business with AI guidance.

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